Technical
Support
The
consulting and technical support services offered by AvaPardaz guarantee
the efficient and effective use of computer systems throughout an organization
and have a supporting role for senior managers.
These services are provided in three categories:
1. Tech-support
yearly contract: On a yearly basis, with scheduled and emergency on-site
services
- On-site hardware
and software troubleshooting in less than 24 hours
- Upgrade and
repair services and routine systems maintenance
- Network and
Internet technical support, optimization, and troubleshooting
- Information
security, backup services, and routine virus checking
- ………
- Educational
support and providing guidelines for all employees
- Educational
seminars and workshops for managers and personnel
- Organizing and
optimizing tech_support department of large companies
- Consulting and
providing guidelines for senior management
2. Routine
Services: Scheduled service appointments
- Organizational analysis of IT systems, networks, and personnel and creating a management report
- Routine software and hardware checks to guarantee a healthy IT system at all times
- Networks and computer systems troubleshooting
- Routine virus checks and data backups
3. On-demand
services: One time services at client's request
- On-site system check; troubleshooting hardware, software, and network problems
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